Terms of Service
Effective 8 November 2026. They are short and written to be understood. Please read them before you subscribe.
1. Agreement
These terms are an agreement between you and J-Vault, operated by Jameel Ahmed Siddiqui from Jahanian, Punjab, Pakistan. By creating an account or using J-Vault you accept them. If you do not agree, please do not use the service.
2. The service
J-Vault lets you store documents, images and diary entries encrypted on your device, receive signed receipts and Bitcoin timestamps for them, export encrypted backups and share Evidence Packs. Features are described on our features page.
3. Your account and your keys
You are responsible for keeping your Recovery Kit (your 8 words), your PIN and access to your Google account safe. Because J-Vault is end-to-end encrypted, we cannot recover your data if you lose your 8 words and no longer have a trusted device. You agree that we are not liable for loss of access caused by lost words or devices. Tell us promptly if you suspect someone else has used your account, and use My Key Was Exposed if your words were seen.
4. Free trial
New accounts get a free trial of 14 days with every feature, including one Evidence Pack. No payment details are needed for the trial. One trial per person.
5. Subscription and billing
After the trial, J-Vault costs $9 per month in US dollars. To upgrade, send the request from the Plan tab and we email you the payment details. Each payment covers the period it is made for and nothing renews by itself; we remind you before your period ends. Applicable taxes may be added. If we change the price, we will tell you at least 30 days in advance, and the change applies from your next billing period after that notice.
6. Cancellation and refunds
You can stop at any time by not paying for the next period; you keep access until the end of the period you have paid for. Payments are not refunded for partial months, except where the law requires otherwise. If you believe you were charged in error, contact us and we will review it.
7. When your plan ends
If your trial or subscription ends, your existing records stay readable and exportable. Adding new records and issuing new Evidence Packs requires an active plan. Encrypted images and original files on our servers are removed 30 days after your plan ends (six months for student accounts), so export a Master Capsule to keep them.
8. Evidence Packs and receipts
A J-Vault receipt shows that we received a specific encrypted record at a recorded time, that it occupies a given place in your hash chain, and when it was anchored in Bitcoin. An Evidence Pack lets a reader check that a pack file is unchanged since it was issued. We do not verify whether the content of a document is genuine, true or lawful, and the Document/Event Date is your own statement. Evidence Packs are supporting evidence; acceptance is at the discretion of the institution you show them to. Nothing in J-Vault is legal advice. We may revoke a pack issued through fraud or misuse; its verification page will show that.
9. Acceptable use
Because we cannot see your content, you are responsible for it. You agree not to use J-Vault to store or share content that is illegal where you live, to harm or harass others, to infringe others' rights, to distribute malware, or to attack, probe or overload the service. We may suspend accounts that break these rules or the law.
10. Availability and changes
We work to keep J-Vault available and secure, but we do not promise it will be uninterrupted or error-free. We may improve or change features. If we decide to close the service, we will tell you as early as we reasonably can so you can export your vault. Your capsules and the offline Vault Opener keep working without us at all times.
11. Ownership
Your content belongs to you. You grant us only the rights needed to store and process your encrypted data to provide the service. The J-Vault software, name and brand belong to us.
12. Disclaimers and liability
J-Vault is provided "as is" to the extent the law allows. We are not liable for indirect or consequential losses, or for losses caused by lost keys, devices or account access. Our total liability for any claim is limited to the amount you paid us in the three months before the claim. Nothing in these terms limits rights you have under consumer protection laws that cannot be limited.
13. Ending the agreement
You can stop using J-Vault and ask us to delete your account at any time. We may end or suspend your access if you seriously or repeatedly break these terms. Where the law allows, we will give you a chance to export your data first.
14. Governing law
These terms are governed by the laws of Pakistan, and disputes are subject to the courts of Punjab, without affecting any mandatory consumer rights you have in your own country.
15. Contact
Questions about these terms: contact us.